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Correct answer Abambo

Thank you. Can you advise me: what should I look for to ensure I buy the correct item in future?

Thanks for your help.

Denise Payton

      

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Look at the asset type:

AI/EPS should be vector!

JPEG is pixel...and for an asset like that quite useless.

1 reply

Legend
June 6, 2019

The title clearly says Vector, but the file type says JPEG (a raster format). 

Were there a different file type available that you downloaded?

DenpyAuthor
Participant
June 6, 2019

Looking at the file, there seems no way in which you can know what you are buying. In this case, FILE TYPE AI/EPS in small type.

This is the first time I have bought these files and I don’t see how the average buyer could know what would and would not work.

If it is necessary, is there a way to correct this?

Denise Payton

Personal info removed by moderator

Monika Gause
Community Expert
Community Expert
June 6, 2019

I have forwarded this issue to staff.