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Abambo
AbamboCorrect answer
Community Expert
Jun 7, 2019 8:53 AM UTC

Thank you. Can you advise me: what should I look for to ensure I buy the correct item in future?

Thanks for your help.

Denise Payton

      

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Look at the asset type:

AI/EPS should be vector!

JPEG is pixel...and for an asset like that quite useless.

ABAMBO | Hard- and Software Engineer | Photographer

9 replies

Legend
Jun 6, 2019 4:27 PM UTC

The title clearly says Vector, but the file type says JPEG (a raster format). 

Were there a different file type available that you downloaded?

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DenpyAuthor
Participant
Jun 6, 2019 9:11 PM UTC

Looking at the file, there seems no way in which you can know what you are buying. In this case, FILE TYPE AI/EPS in small type.

This is the first time I have bought these files and I don’t see how the average buyer could know what would and would not work.

If it is necessary, is there a way to correct this?

Denise Payton

Personal info removed by moderator

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Monika Gause
Community Expert
Community Expert
Jun 6, 2019 9:19 PM UTC

I have forwarded this issue to staff.

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