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andrewm98384965
andrewm98384965
Participant
July 9, 2026
Answered

vector downloading as image

2082191679 & 2082190626 which appear under the vector filter and can be downloaded as AI files actually only open with an embedded image.

 

      Nancy OShea
      Nancy OSheaCorrect answer
      Community Expert
      July 9, 2026

      ​@Contributor1 

      Can you take a look at this?

       

      ​@andrewm98384965,

      Sorry for the frustration. Contact Adobe Customer Service to request a credit refund.

      https://account.adobe.com/plans

      Click the online Chat icon & ask for an AGENT. 

       

      Good luck.

       

      Nancy O'Shea— Product User & Community Expert
      View reply

      2 replies

      Community Manager
      Contributor1Community Manager
      Community Manager
      July 10, 2026

      Hello ​@andrewm98384965, I've sent the details of your report to be reviewed internally. Thank you for the report and sorry for the problem with the assets.

      Translate
      Nancy OShea
      Community Expert
      Nancy OSheaCommunity ExpertCorrect answer
      Community Expert
      July 9, 2026

      ​@Contributor1 

      Can you take a look at this?

       

      ​@andrewm98384965,

      Sorry for the frustration. Contact Adobe Customer Service to request a credit refund.

      https://account.adobe.com/plans

      Click the online Chat icon & ask for an AGENT. 

       

      Good luck.

       

      Translate
      Nancy O'Shea— Product User & Community Expert
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