Vector image blank

1 reply
330 views
Translate

I licensed file no. 226263393 and the ai file opens as blank within Adobe Illustrator (see screenshot), please advise. None of the other vectors I've downloaded are having this problem.

This topic is closed to new replies. Start a new post to keep the conversation going.

C

Contributor1Correct answer

Community Manager

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

It looks like the layout was broken. I was able to find the layers in the top right when I zoomed out to 3% in Adobe Illustrator.

C

Contributor1

Correct answer

Community Manager

Hello, I've verified the issue and granted you a replacement credit. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

It looks like the layout was broken. I was able to find the layers in the top right when I zoomed out to 3% in Adobe Illustrator.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.