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Tommaso Pecchioli
Participant
September 15, 2021
Answered

Vectorial image issues

  • September 15, 2021
  • 1 reply
  • 360 views

Hi Everybody,

I've just downloaded an image (ref #250888119) and when I've opened it the elements contained were not visualized correctly.

It seems that the file has some issue with the mesh tool (screenshot attached).

I'm using Illustrator CC2021 ver 25.4.1

This topic has been closed for replies.
Correct answer Tommaso Pecchioli

Hi!

Thanks for the answer.

I've tried to download it again and the issue remains.

I've opened it on three different machines, but everywhere I have the same problem.

(I've also downloaded it from shutterstock and the situation does not change).

When I hit the space bar to see the preview in the Finder I see it correctly.

To me it seems that, for some reason, Illustrator cannot handle the layers' masks.

1 reply

C
Community Manager
Contributor1Community Manager
Community Manager
September 15, 2021

I downloaded this and not seeing the problem in the screenshot. Possibly check to see if all the layers are set to visible or try re-downloading the file?

T
Tommaso PecchioliAuthorCorrect answer
Participant
September 17, 2021

Hi!

Thanks for the answer.

I've tried to download it again and the issue remains.

I've opened it on three different machines, but everywhere I have the same problem.

(I've also downloaded it from shutterstock and the situation does not change).

When I hit the space bar to see the preview in the Finder I see it correctly.

To me it seems that, for some reason, Illustrator cannot handle the layers' masks.

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