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Participant
July 16, 2022
Answered

want to unlicense images

  • July 16, 2022
  • 3 replies
  • 290 views

The only image I currently want licensed in my account is  251122499.  Can you remove the other 6 and/or give me credits for them?  They haven't been used and won't be.  

    This topic has been closed for replies.
    Correct answer Peru Bob

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

    3 replies

    Jill_C
    Community Expert
    Community Expert
    July 17, 2022

    The Community members here in this forum are not Adobe employees and cannot access your account, nor take any actions as you've requested. You'll need to contact Adobe directly using the Contact Us link.

    Jill C., Forum Volunteer
    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    July 16, 2022

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html

    Participant
    July 17, 2022

    Thanks - they credited my account with more images.

    Peru Bob
    Community Expert
    Community Expert
    July 16, 2022

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Stock forum so that proper help can be offered.