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Forum|Forum|6 months ago
August 8, 2025
1 reply
229 views

Hi,

I have bought 5 licenses of CC Pro Plus. Main purpose use to download stock. Before working fine till 2 weeks ago i got the messages like attach sreenshot.

I tried to contact agent but problems not solved.

I paid for 5 licenses with unlimited images but still cant downloads 200 files daily?

I dont think so.

Please take alook. Agents still cant help with general messages.

I dont think click to button and download faster than normal and get blocked?

Abambo

Community Expert

Did you contact Adobe customer support via the admin console?

Does the error situation resets on a dayly basis? (You mention to download 200 files daily, which I consider a high volume. An yes, I know, the documentation says no quota.)

ABAMBO | Hard- and Software Engineer | Photographer

D

doug_0837Author

Participant

Yes. But about 30 files and i get that messages above.
If like you, u will paid 5 license $500 monthly for daily 30 files?
I already contacted many times, they just lets me wait. I want to cancel subscription. They still said pls wait...Boring.

Abambo

Community Expert

Now you're saying 30 files?

But that's not the issue. Adobe says "no quota".

You did not answer my question: Did you contact Adobe customer support via the admin console? (https://adminconsole.adobe.com)

Let's see what @Riya123 or @Liza5C0C are saying.

ABAMBO | Hard- and Software Engineer | Photographer

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