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Inspiring
September 18, 2019
Answered

What does this mean?

  • September 18, 2019
  • 2 replies
  • 2159 views

I keep getting a message "Please contact your enterprise administrator to add Adobe Stock to your account."

Everything else in Creative Suite works fine. But if I try to download something from AS, I get the above message. Can anyone help? Thanks so much!

This topic has been closed for replies.
Correct answer WendellaBee

Hi LiB,

It sounds like you are signed in under your company account and that your company's account is not set up for Adobe Stock. You would need to contact your administrator for more information.

 

EBQ

2 replies

Known Participant
October 2, 2019

What is adobe stock ?

Inspiring
October 2, 2019
It's stock photos, illustrations, graphics, etc.
WendellaBee
Adobe Employee
WendellaBeeCorrect answer
Adobe Employee
September 18, 2019

Hi LiB,

It sounds like you are signed in under your company account and that your company's account is not set up for Adobe Stock. You would need to contact your administrator for more information.

 

EBQ

Inspiring
September 18, 2019
Ah, OK. I will do that. Thanks for your help!