Skip to main content
ladyinblack1964
Inspiring
Sep 18, 2019 9:24 PM UTC
Answered

What does this mean?

I keep getting a message "Please contact your enterprise administrator to add Adobe Stock to your account."

Everything else in Creative Suite works fine. But if I try to download something from AS, I get the above message. Can anyone help? Thanks so much!

    This topic is closed to new replies. Start a new post to keep the conversation going.
    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    Sep 18, 2019 10:10 PM UTC

    Hi LiB,

    It sounds like you are signed in under your company account and that your company's account is not set up for Adobe Stock. You would need to contact your administrator for more information.

     

    EBQ

    View reply

    4 replies

    akmu
    Known Participant
    Oct 2, 2019 6:50 AM UTC

    What is adobe stock ?

    Translate
    ladyinblack1964Author
    Inspiring
    Oct 2, 2019 5:14 PM UTC
    It's stock photos, illustrations, graphics, etc.
    Translate
    WendellaBee
    WendellaBeeCorrect answer
    Inspiring
    Sep 18, 2019 10:10 PM UTC

    Hi LiB,

    It sounds like you are signed in under your company account and that your company's account is not set up for Adobe Stock. You would need to contact your administrator for more information.

     

    EBQ

    Translate
    ladyinblack1964Author
    Inspiring
    Sep 18, 2019 10:20 PM UTC
    Ah, OK. I will do that. Thanks for your help!
    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices