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pxls
Known Participant
December 1, 2023
Answered

When to end subscription?

  • December 1, 2023
  • 2 replies
  • 216 views

My Adobe Stock yearly subscription ends December 17. I am still as of December 1 getting the message I will be charged a fee amounting to almost two month fees for ending it early. Do I have to end the subscription at exactly December 17 not to be charged the fee or when is it possible to end?

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Correct answer Abambo

If you are getting 2 months fee charged, then your subscription ends in 4 months. The early termination fee is half of the remaining due. During the last month, you can cancel without a fee, and the subscription will end on the last day of your subscription.

 

To check the remaining time, you should go to https://account.adobe.com/plans. You will find there either the date when you took the subscription.

2 replies

Abambo
Community Expert
Community Expert
December 6, 2023

You need also to know that when you cancel your stock subscription, that you lose access to your unused credits. So it is better to licence assets, that you may use in the future instead of losing those credits.

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
December 1, 2023

If you are getting 2 months fee charged, then your subscription ends in 4 months. The early termination fee is half of the remaining due. During the last month, you can cancel without a fee, and the subscription will end on the last day of your subscription.

 

To check the remaining time, you should go to https://account.adobe.com/plans. You will find there either the date when you took the subscription.

ABAMBO | Hard- and Software Engineer | Photographer