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annalisa robertd78380908
annalisa robertd78380908
Participant
Jan 26, 2018 7:06 PM UTC
Answered

When will I receive my refund?

Hello,

I tried Adobe Stock a month ago and I took one of the ten free images offered by the site.

Now I realized that adobe stock took the money from my credit card to activate another month of subscription.

I canceled the subscription and I have read that I will be reimbursed for the amount that Adobe has taken.

When will I receive my refund?

Thank you!

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twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Jan 26, 2018 8:59 PM UTC

Hi Annalisa,

We apologize for the inconvenience. Your Adobe Stock subscription has been cancelled and a refund of EUR 36.59 has been generated and the same will be credited back to your account within the next 5-7 business days.

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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3 replies

twaritar3263062
twaritar3263062Correct answer
Participating Frequently
Jan 26, 2018 8:59 PM UTC

Hi Annalisa,

We apologize for the inconvenience. Your Adobe Stock subscription has been cancelled and a refund of EUR 36.59 has been generated and the same will be credited back to your account within the next 5-7 business days.

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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annalisa robertd78380908
annalisa robertd78380908Author
Participant
Jan 26, 2018 9:33 PM UTC

Ok, Thank you!

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twaritar3263062
twaritar3263062
Participating Frequently
Jan 26, 2018 9:35 PM UTC

You are welcome!

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