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A
anika01
Participant
November 23, 2018
Answered

Where can I see my credits?

  • November 23, 2018
  • 1 reply
  • 3613 views

Hi, I have transfered my account from Fotolia to Adobe Stock. Now I wonder where I can see my credits.

When I sign in to Adobe Stock and click on the drop down menu with my name I see the link "Konto verwalten" (Manage account).

When I click on this link i am forwarded to the following website: Adobe Account  which does not show my credits or anything but only my general Adobe account.

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Anika,

    Thanks for reaching out to the Adobe Stock community.

    To see your available assets visit stock.adobe.com and sign in with your Adobe ID. Make sure that you are in your personal account and not in your team' s account. You can view your available licenses in the blue box in the top navigation bar as shown in the screenshot below:

    Also, the licenses which are downloaded will remain in your license history.

    Hope this information helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    1 reply

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    November 23, 2018

    Hi Anika,

    Thanks for reaching out to the Adobe Stock community.

    To see your available assets visit stock.adobe.com and sign in with your Adobe ID. Make sure that you are in your personal account and not in your team' s account. You can view your available licenses in the blue box in the top navigation bar as shown in the screenshot below:

    Also, the licenses which are downloaded will remain in your license history.

    Hope this information helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    A
    anika01Author
    Participant
    November 26, 2018

    Thank you for your answer. I do not have this blue box within my account. This means my credits got lost during the transfer from fotolia to Adobe stock. What can i do now?

    Thanks

    Regards

    anika

    twaritar3263062
    twaritar3263062
    Participating Frequently
    November 26, 2018

    Anika,

    Can you please login to your Adobe Stock account and share a screenshot of the page so that we can assist you further?

    Regards,

    Twarita

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