Answered
Where is my file ?
Hello, I'm french, sorry for my English.
I have buy a license with 10 downloads.
But on my library, I only have 5 files.
Can you tell me how to find my others downloads please ?
Thanks.
Hi Philippe,
I see you have an Adobe account under the same ID as with forums.
I have checked your account details and noticed that you have signed up for Adobe Stock 10 images per month (one-year) plan on 19 July 2018.
It seems that you were allocated 10 images for the month of July, and you have already downloaded 8 out of these 10.
The downloaded images can be viewed in the license history. Please follow the steps as mentioned below:
- Go to stock.adobe.com
- Click on the license history from the drop-down.
Below is the screenshot:
Feel free to update this thread in case of any additional questions.
Regards,
Twarita
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