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DREILAUT_Stock
Participant
Dec 5, 2019 6:36 AM UTC
Answered

Where to get our invoices?

Hello,

 

since Fotolia is Adobe Stock we still have our monthly subscription (booked via paypal-coop@fotolia.com) and get no invoice. We are a company and need them immediately for our tax consultant.

 

I already tried to write 3 times at the chat but nobody respond. The subscription seems to be not correct moved we only have a free subscription so i can't use the telephone support.

 

Where do i get help?

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WendellaBee
WendellaBeeCorrect answer
Inspiring
Dec 5, 2019 3:57 PM UTC

Hi D.,

If I understand correctly you are looking for invoices under your Fotolia account. Please contact the Fotolia team for assistance. Go to https://www.fotolia.com/ and scroll down to fill out the Contact Us form.

 

EBQ

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3 replies

WendellaBee
WendellaBeeCorrect answer
Inspiring
Dec 5, 2019 3:57 PM UTC

Hi D.,

If I understand correctly you are looking for invoices under your Fotolia account. Please contact the Fotolia team for assistance. Go to https://www.fotolia.com/ and scroll down to fill out the Contact Us form.

 

EBQ

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    DREILAUT_StockAuthor
    Participant
    Dec 6, 2019 5:49 AM UTC

    Thanks, that was the solution!

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    Ricky336
    Community Expert
    Ricky336Community Expert
    Community Expert
    Dec 5, 2019 9:02 AM UTC

    Use the 'Contact Us' link from 'Stock Contributor Learn and Support'.

    https://helpx.adobe.com/support/stock-contributor.html 

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