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defaultqwa4zb7uok8w
Participant
May 25, 2023
Answered

Why after upgrading to the highest adobe stock plan did videos go from 6 credits to 30?!

  • May 25, 2023
  • 1 reply
  • 495 views

So I just increased my plan from 40 credits a month to 750 a month because I was in need of more videos. Videos were 6 credits each at my 40 credit a month plan, after increasing to 750 credits the videos went up to 30 credits a video! The same HD videos I had saved to download at 6 credits are now 30. This seems real shady. I tried to ask someone via chat what was going on with that and have now been hung up on 2x. Does anyone have any reasoning behind this?

Correct answer Liza5C0C

Hello @defaultqwa4zb7uok8w, 

With the 40 plan you can get 6 HD videos a month (1 HD = 6 Plan credits or $11.99), whereas with 750 plan (1 HD = 30 Plan credits or $7.99), you can license 25 HD videos a month.

Adobe Stock calculate available quota based on the plan. You can take a look at the availbale plans here: https://stock.adobe.com/plans 

1 reply

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Liza5C0CCorrect answer
Participating Frequently
May 25, 2023

Hello @defaultqwa4zb7uok8w, 

With the 40 plan you can get 6 HD videos a month (1 HD = 6 Plan credits or $11.99), whereas with 750 plan (1 HD = 30 Plan credits or $7.99), you can license 25 HD videos a month.

Adobe Stock calculate available quota based on the plan. You can take a look at the availbale plans here: https://stock.adobe.com/plans 

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