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barlee1971
Known Participant
Mar 20, 2018 7:11 AM UTC
Answered

Why am I unable to purchase stock images

Hi,

I want to buy images, but subscription based is not worthwhile for me as I do not use so many, so I want to buy one off images, and for some reason, I am unable, as that option is not available to me, any ideas.

Perhaps this screen video will explain and you can see my issue.

Recording #105

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    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Mar 20, 2018 11:38 AM UTC

    Hi Barry,

    Thanks for sending the recording over along with the issue description.

    I believe you're looking to purchase a single image which isn't possible in Adobe Stock. We have subscription plans which provide you the license allotments each month.

    As for your requirement, I would suggest going ahead with the credit pack option because you can use the credits within the credit pack for any image and they will expire. Please see Stock FAQ: What are Credit packs? for more details.

    Let me know if you need any additional details.

    Regards,

    Sheena

    View reply

    1 reply

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    Mar 20, 2018 11:38 AM UTC

    Hi Barry,

    Thanks for sending the recording over along with the issue description.

    I believe you're looking to purchase a single image which isn't possible in Adobe Stock. We have subscription plans which provide you the license allotments each month.

    As for your requirement, I would suggest going ahead with the credit pack option because you can use the credits within the credit pack for any image and they will expire. Please see Stock FAQ: What are Credit packs? for more details.

    Let me know if you need any additional details.

    Regards,

    Sheena

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