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AJBx
Participant
October 17, 2022
解決済み

Why can I no longer download previously purchased images from AdobeStock?

  • October 17, 2022
  • 返信数 1.
  • 194 ビュー

I recently canceled my AdobeStock subscription, but unfortunately, can no longer download previously purchased images without the website asking me to "Sign-up for a New Subscription." Is this correct, that I can no longer download already purchased images from my account?

このトピックへの返信は締め切られました。
解決に役立った回答 Abambo

Licenced images can be redownloaded without restrictions, as long as they are still part of the database. You need to be signed in with the account, you used to buy the license. If you are signed in with a different account or you are signed out, you can't download those assets. 

 

Even so, from time to time, an asset may be deleted from the database for different reasons. In that case, you won't be able to redownload.

返信数 1

Abambo
Community Expert
AbamboCommunity Expert解決!
Community Expert
October 17, 2022

Licenced images can be redownloaded without restrictions, as long as they are still part of the database. You need to be signed in with the account, you used to buy the license. If you are signed in with a different account or you are signed out, you can't download those assets. 

 

Even so, from time to time, an asset may be deleted from the database for different reasons. In that case, you won't be able to redownload.

ABAMBO | Hard- and Software Engineer | Photographer