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Zoso Memet
Participant
April 20, 2026
Question

Why do i get "this asset cannot be licanced" warningwhen i try to download a video?

  • April 20, 2026
  • 1 reply
  • 15 views

'm trying to download a video from Stock, but every time I hit the "download" button get the same warning: "This video cannot be licensed / You cannot license this video." I upgraded my account to unlimited membership, but nothing has changed. I restarted my computer, cleared my browsing history, and logged in again; same warning and there is no additional explanation about it. Same issue occurs with other videos, too. What am I missing?

    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    April 20, 2026

    This question belongs in the customer Stock forum below.  It has nothing to do with Contributors.

    https://community.adobe.com/questions-32

     

    Check your subscription plan to make sure it’s what you think it should be.

    Log-in below:

    https://account.adobe.com/plans

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert