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Participant
November 27, 2022
Question

Why have I been charged £23

  • November 27, 2022
  • 2 replies
  • 191 views

I've been charged £23 for Adobe stock when I have never signed up for this, I used a free trial over 2 months ago for premier pro and cancelled it before the end of it however I've been charged by stock. I've never used Adobe stock and when I check plans and history it shows I have never been charged with anything 

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2 replies

WendellaBee
Adobe Employee
Adobe Employee
November 29, 2022

I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums. If you have more than one Adobe ID you will need to sign in with Adobe ID/email address associated with your subscription. You can manage your subscriptions here: https://account.adobe.com

Jill_C
Community Expert
Community Expert
November 27, 2022

This is a community of other users, not Adobe employees, so we can't answer your question about charges and subscriptions. Go to this page and use the chat icon at the bottom right edge of the screen to chat with an agent.

https://helpx.adobe.com/contact.html

Jill C., Forum Volunteer