Why is my Adobe Stock account not active, even though I have already registered

Here is what my account looks like

Community Expert

Have you previously created other Adobe Stock accounts?

Jill C., Forum Volunteer

Participant

Yes, I previously created an account, but since it was unusable, I registered a new one. However, it resulted in this issue

Community Expert

Why is it “unusable”?

Jill C., Forum Volunteer

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