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lyghtkeepr
Participant
October 30, 2023
Answered

Why is there suddenly a download limit on free images??

  • October 30, 2023
  • 1 reply
  • 307 views

I have been using Adobe images for the past 2 years as a part of my job. I already have an Adobe Software subscription that is supposed to cover all applications. Just three days ago, I downloaded at least 5 free images on the same day. Then suddenly, Today, it says I've reached my limit at 3. This doesn't make sense. There has been no notification, and I'm already paying an Adobe subscription.

 

Why are they suddenly limiting this? Is there a way to fix it? I need to finish a project today, but I can't because I can't download the neccesary image.

    This topic has been closed for replies.
    Correct answer Jill_C

    The download limit was first reported here about 6 months ago, but I don't know why you haven't experienced it before today. Perhaps it has to do with the time of day, and your time zone may place you in a different "day" than what is defined in the system. I don't think there's a solution other than looking for a similar image using a subscription credit.

    1 reply

    Jill_C
    Community Expert
    Jill_CCommunity ExpertCorrect answer
    Community Expert
    October 30, 2023

    The download limit was first reported here about 6 months ago, but I don't know why you haven't experienced it before today. Perhaps it has to do with the time of day, and your time zone may place you in a different "day" than what is defined in the system. I don't think there's a solution other than looking for a similar image using a subscription credit.

    Jill C., Forum Volunteer
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