why some stocks cant be licensed

Forum|Forum|1 year ago
October 16, 2024
3 replies
256 views

i have adobe stock subscriptions and i am trying to get some pictures and with some receive a message this item cant be licensed.

why is that and is there any help or solution ?

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Correct answer Riya123

Hi @jean_elie_4622 ,- The reason why you cannot license some assets are because of Global Safe Country restrictions. Since the country you are accessing from is part of GSC collection , some of the assets are not available for those regions. That is the reason why you see the message when trying to license those assets. Hope this helps. 🙂

Riya123Correct answer

Adobe Employee

Hi @jean_elie_4622 ,- The reason why you cannot license some assets are because of Global Safe Country restrictions. Since the country you are accessing from is part of GSC collection , some of the assets are not available for those regions. That is the reason why you see the message when trying to license those assets. Hope this helps. 🙂

Jill_C

Community Expert

Perhaps you don't have enough credits to license the image you've chosen?

Jill C., Forum Volunteer

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the communit bugs">

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