Will I lose my unused image licenses if I switch from the 40-images/month plan to the 10-image plan?

Question

I am aware that you will lose any unused images licenses if you cancel your subscription. But what if you want to keep your subscription but change the plan? Specifically I want to go from the 40 images/month plan to the 10 images/ month plan. Do I still lose the unused images from my original 40 images/month plan?

Abambo · Accepted Answer

Yes! You will lose the unused credits as soon as you cancel, or you change to a lesser plan.

Jill_C · Answer

I'm not certain, but I think that since the unused assets from a subscription are capped at 12x that subscription, the maximum that would roll over would be 120. If you hadn't used any of the 40 images / month plan in the last year, you should have 480 credits available. When you convert to. 10/month plan, I think that 360 of those accrued credits would evaporate.  Hopefully, someone with more knowledge of how subscription alterations work will be able to confirm here.

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