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D
de_carter
Participant
September 17, 2018
Answered

Will not open

  • September 17, 2018
  • 2 replies
  • 249 views

I downloaded file #216693873 and even tried file #216693866 they download but neither one from this series will open.

    This topic has been closed for replies.
    Correct answer twaritar3263062

    David,

    Our product team has tested the images on their end and have confirmed that they don’t work with any of the applications. It seems that the contributor has not saved his images properly.

    Apologize for the inconvenience caused to you. I have added 2 image licenses to your account so that you can use it against different images.

    Hope this helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    2 replies

    twaritar3263062
    twaritar3263062Correct answer
    Participating Frequently
    September 18, 2018

    David,

    Our product team has tested the images on their end and have confirmed that they don’t work with any of the applications. It seems that the contributor has not saved his images properly.

    Apologize for the inconvenience caused to you. I have added 2 image licenses to your account so that you can use it against different images.

    Hope this helps!

    Feel free to update this thread in case of any additional questions.

    Regards,

    Twarita

    twaritar3263062
    twaritar3263062
    Participating Frequently
    September 17, 2018

    Hi David,

    We apologize for the inconvenience caused to you.

    Let me get this file checked from the product team. I will update this thread once I hear from them. Appreciate your patience.

    Regards,

    Twarita

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