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dannyw94247594
Participant
October 26, 2017
Answered

Worst Customer Service I have Experienced (Branched out)

  • October 26, 2017
  • 1 reply
  • 752 views

Spent over 30 minutes waiting for a chat that said "0 minutes remaining to wait"  This is a multi-million dollar profiting company that says customers are cattle.  these guys on the other line barely know what I am saying.

      This topic has been closed for replies.
      Correct answer Sheena Kaul

      Hi Danny,

      I have reviewed your case and see that you had accidentally licensed a file.

      Since we cannot reverse it, I am adding a free credit to your account so that you can license a different image.

      Hope that helps!

      Regards,

      Sheena

      1 reply

      D
      dannyw94247594Author
      Participant
      October 26, 2017

      HERE IT IS 40 EFFING MINUTES OF NOTHING

      Your case number:  xxxxxxxxxx

      [Case number redacted by moderator. This is a public forum and private information should not be posted.]

      danny woodburn

      Thanks for contacting us. We’ll find a representative for you to chat with and keep you posted on your wait time.  
      This chat will become active once a representative responds.

      Did you know you can get answers to most of your Adobe-related questions at help.adobe.com? Find helpful video tutorials, tips for troubleshooting, and user guides for all our products. You can even get answers from members of our vibrant forums community. Visit help.adobe.com. Please hold for the next available agent.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 19 and your wait time is approximately 2 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 18 and your wait time is approximately 1 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 17 and your wait time is approximately 1 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 17 and your wait time is approximately 3 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 13 and your wait time is approximately 1 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 10 and your wait time is approximately 1 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 10 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 9 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 9 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 7 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 6 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 6 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 5 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 5 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 4 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 1 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 1 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 1 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 3 and your wait time is approximately 1 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 2 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 1 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 1 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 1 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 1 and your wait time is approximately 0 minutes.

      Thanks for your patience. Representatives are currently helping other customers. Your position in line is 1 and your wait time is approximately 0 minutes.

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        Kanikas
        Kanikas
        Legend
        October 31, 2017

        Hi Danny,

        I see you have a question regarding an Adobe Stock image. Looping Sheena Kaul​ for help.

        Thanks

        Kanika

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