Wrong file format; listed as AI, but actually a static image

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I purchased the use of this AI file, but its just an image layered over a background gradient. It's missing the vectors. Is there a way to report a technical issue with an image?

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WendellaBeeCorrect answer

Inspiring

Hi YL,

Yes, I'll forward this information to our content team. I've granted you a replacement license. Please choose a different image.

EBQ

WendellaBeeCorrect answer

Inspiring

Hi YL,

Yes, I'll forward this information to our content team. I've granted you a replacement license. Please choose a different image.

EBQ

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