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Participant
May 22, 2018
Answered

Wrong image

  • May 22, 2018
  • 1 reply
  • 323 views

I licensed an image (FILE #: 91126185). I'm new at this and should have used the preview to make sure the image would work but I "licensed" it and it doesn't work for our purpose. Is there a way to un-license an image so it doesn't count as one of our 10?

    This topic has been closed for replies.
    Correct answer twaritar3263062

    Hi Intelligent,

    We apologize for the inconvenience caused to you.

    Since you have accidentally licensed a Stock file(91126185), I have added an image license to your account so that you can use it against a different image.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    1 reply

    twaritar3263062
    Community Manager
    twaritar3263062Community ManagerCorrect answer
    Community Manager
    May 22, 2018

    Hi Intelligent,

    We apologize for the inconvenience caused to you.

    Since you have accidentally licensed a Stock file(91126185), I have added an image license to your account so that you can use it against a different image.

    Hope that helps!

    Feel free to update this thread in case of any additional questions.

    Regards

    Twarita

    Participant
    May 22, 2018

    Thank  you

    twaritar3263062
    Community Manager
    Community Manager
    May 22, 2018

    You are welcome!