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Sabrina24546414mfr0
Participant
February 5, 2023
Answered

Wrong image in download

  • February 5, 2023
  • 2 replies
  • 347 views

Hi there. I downloaded FILE #: 423502407  and I am getting an incorrect image download. I would love the original if possible!

    This topic has been closed for replies.
    Correct answer Contributor1

    Hello, I've verified the issue and granted you a replacement credit. Unfortunately the original was not uploaded correctly and if the contributor does upload a correct version in the future it will be under a new file number. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

     

    2 replies

    C
    Community Manager
    Contributor1Community ManagerCorrect answer
    Community Manager
    February 6, 2023

    Hello, I've verified the issue and granted you a replacement credit. Unfortunately the original was not uploaded correctly and if the contributor does upload a correct version in the future it will be under a new file number. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

     

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    February 6, 2023

    Sorry, but if you get the wrong image, then the contributor has made an error and you can't get that asset.

     

    @Contributor1 ,

    could you check this for Sabrina?

    ABAMBO | Hard- and Software Engineer | Photographer
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