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galinat53899453
Participant
May 16, 2017
Answered

Я не могу войти в свой аккаунт на Адобе шток

  • May 16, 2017
  • 1 reply
  • 474 views

In connection with the merger of Fotolia with Adobe I used the account Adobe. Now I can't log in to this account, appears the following entry:

"We noticed that you sell your images on the Fotolia website.

Now Fotolia is part of Adobe Stock, so you should sync your account.

Fotolia by Adobe

Log in to continue.

Login

georgina198

Password

••••••••••••••

I forgot(a) my password"

After I entered the password, the following entry appears: "the Selected account is already in use."

Further, I have no action can not produce, everything is blocked. According to Fotolia my record is synchronized in September 2016. It's been about a month. Please help. My user ID on the Bank of Fotolia 203828983. With respect Galina Tolochko.

    This topic has been closed for replies.
    Correct answer Sheena Kaul

    Hi Galina,

    It seems that your account has no Stock licenses under it.

    I would request you to Contact customer care so that your details can be verified and we can help you further.

    Let me know if you face any troubles.

    Regards,

    Sheena

    1 reply

    Sheena Kaul
    Sheena KaulCorrect answer
    Legend
    May 16, 2017

    Hi Galina,

    It seems that your account has no Stock licenses under it.

    I would request you to Contact customer care so that your details can be verified and we can help you further.

    Let me know if you face any troubles.

    Regards,

    Sheena

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