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Liza5C0CCorrect answer
Participating Frequently
May 15, 2023

Hello @User29872504tzgv, 

I can observe that you succesfully licensed a standard asset today. Has your issue been resolved? 


Also, I can see by your Adobe ID that you are located in Turkey. Users from Turkey have restricted access to Adobe Stock. If you don't see the asset when searching the site from your locale, https://stock.adobe.com/tr then the asset is not available to you.

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7 replies

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
May 13, 2023

What asset? You'll have to provide more info if you want an useful answer...

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Jill C., Forum Volunteer
User29872504tzgvAuthor
Participant
May 14, 2023

I can't download any images even though I have ten credits, I get this error - you can't license this product

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Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
May 14, 2023

I suppose it's possible that it's a premium image which requires more credits than you have available.

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Jill C., Forum Volunteer
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