Community Manager

Question

Adobe Express Mobile: Important updates and device requirement changes

Forum|Forum|1 year ago
July 10, 2024
33 replies
13337 views

Hello, everyone!

We are making some updates to Adobe Express. As part of this, older versions of Adobe Express, Spark Page, and Spark Video will no longer be supported, and the minimum system requirements for mobile devices are changing.

What you need to know!

If you're using an older version of Adobe Express, Spark Page, or Spark Video, you'll need to update to the latest version and migrate your files.
Rest assured, everything you've already created will move to the new platform and remain editable and intact. Migrated work can be found in Your Stuff folder.
If your device does not meet these requirements, you will not be able to update or use the new version of Adobe Express.

Note: Migrated Spark video projects will no longer be editable but can still be downloaded. They will also be exempted from the Adobe Express storage quota.

Starting today, you may see pop-up messages about this update on your iOS or Android device.
The new app now requires at least 3GB RAM and iOS 17 or Android 10 to run.

We know change can bring questions, and we're here to help. If you have questions, please reply to this thread. If you'd like to learn more about these updates, here are some important links:

Adobe Express mobile technical requirements: Stay up-to-date with the minimum system requirements required for Adobe Express on mobile.
Adobe Express FAQ: Get answers to common questions about Adobe Express.
Adobe Express Video files, Spark Video, and Spark Page iOS updates: Get answers related to Spark Video and Spark Page.
Migrate files: Learn how to migrate files to the new Adobe Express app.
Discord: Join the Adobe Express Discord server to connect with others, get creative feedback, and share resources!
UserVoice: Visit UserVoice to request new features.

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nathalie_1213

Participant

The old version was great! Why did you have to change literally everything and now you're about to lose alot of users. I have no idea how to navigate the app and editing or creating something has become a major headache, and I know there's more people that agrees with me on this. If you want to keep users happy, please revert back to the old version.

Tarun Saini

Community Manager

Hi

@nathalie_1213

,

Welcome to the community! Thank you so much for sharing how you feel — I’m truly sorry for the frustration this has caused. I understand how difficult it can be when familiar workflows change, and I appreciate you taking the time to let us know.

At this time, reverting back to the previous version isn’t possible, but your feedback is incredibly valuable to our team as we continue to improve the new experience. I strongly encourage you to share your thoughts and specific suggestions directly at https://adobe.ly/4jTJ4Y6

Regards,

Tarun

S

suzanne_4147

Participant

Any way to get old version of express. New is impossible to use. Will need to switch to other apps if it doesn’t get better

Amitej S

Author

Community Manager

Hi @suzanne_4147, Welcome to the Adobe Express Community!

Thank you for sharing your feedback. We completely understand how changes like this can disrupt your creative flow. While going back to the older version isn’t possible, the new Adobe Express comes with exciting features like video editing, animated templates, and more options for social content.

It might take a little time to get used to, but we’re here to help you get comfortable and back to creating with ease.

You might find these articles helpful:

New features for Adobe Express announced at MAX London

Introducing the all-new Adobe Express Mobile app

Let us know what you're working on, we're here for you!

Best,

Amitej

S

suzanne_4147

Participant

Thanks so much for your prompt response. Thats too bad. Especially given I noticed SO many other people feel the same way. I have already purchased Canva and Picsart for my needs. Thanks again!
Suzanne

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i?lkay_0803

Participant

Hello. I enjoy using Adobe Express, but the practicality, speed and ease of use of the old version seem to have officially ended with this new version. Can you help me find the old versions? Thanks.

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mahmoud_5524

Community Manager

Hi @i?lkay_0803,

Thank you for your feedback and for enjoying Adobe Express! Currently, the old version is no longer accessible as we have fully transitioned to the new and improved Adobe Express experience, designed to offer enhanced performance and features.

We understand that changes can take some adjustment, and we’d love to hear which specific features or workflows you miss from the previous version. Your input is valuable, and we’ll gladly share it with our product team to help continue improving the platform.

Please feel free to reach out anytime — we’re here to support you!

^MM

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i?lkay_0803

Participant

Frankly, there are too many features, I can't list them directly. 1- speed, 2- practicality, 3- practicality and ease of use between menus, interfaces and templates in the mobile version and many more. As someone who uses the old version, I can't use the new version, I tried it. I hope I can find a way to use the old version. Best regards, greetings.

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Smil3moore

Participant

I truly miss the old version. There's just so many bugs on this one. One of my biggest issues is selecting multiple A jokes there's just not an easy way to select all with just a swipe whereas in the old version I could've done that and grouped and move things around together with this one is a big challenge selecting individual objects and at times you miss one the selection process is not as precise as the old version

AkinGn

Community Expert

Hello, I'd like to share this feature request with you, sounds like you might want to upvote it: https://adobeexpress.uservoice.com/forums/951181-adobe-express/suggestions/48132101-select-all-objects-in-the-design
Happy designing!

V

vanessa_7522

Participant

Dear Adobe Express Team,

I hope this message finds you well. I wanted to express my deep disappointment with the recent update to Adobe Express. I have been a loyal user of the old app for six years, and I truly loved it. Unfortunately, the new app does not meet my expectations and has made my workflow quite challenging.

I find it difficult to perform even basic tasks without having the old version installed, which is frustrating. This situation is particularly disheartening as I risk losing all my work from the past six years.

I appreciate your attention to this matter and hope for improvements in the future.

Thank you for your understanding.

Best regards,
Vanessa

John T Smith

Community Expert

You need to ask program questions in the forum for the program you are using
To ask in the forum for your program please start at https://community.adobe.com/
Moving from Using the Community (which is about the forums) to the correct forum

M

mahmoud_5524

Community Manager

Hi Everyone,

I’m sorry to hear the update has made things difficult, @17388897 To help preserve your past work, please try exporting or backing up your projects from the old app before fully switching to the new one. This can prevent any loss.

If you find basic tasks harder now, feel free to share specific issues—sometimes we can offer workarounds or tips to make the new app easier.

Also, as @John T Smith mentioned, you can get more detailed help and connect with other users in the Adobe Express forum here:
https://adobe.ly/4jo7k4c

We’re listening and hope to improve your experience soon!

^MM

B

bubbly_songbird8213

Participant

Is anyone else having a difficult time with the new version of Adobe Express? IS there a way to change it back to the old version? Or is there an instructional video that takes you through how to find things? I can't find the simple commands that use to be available at my fingertips. Also the new version is terrible on an iPhone, now I have to use a computer browser because this new version isn't compatible with my phone anymore. Another huge strike. So frustrating!!!!

Amitej S

Author

Community Manager

Hey @bubbly_songbird8213, Welcome to the Adobe Express Community!!

Thanks for sharing your feedback. We totally get where you're coming from. It can be frustrating when a tool you're used to suddenly feels unfamiliar or harder to use. We want to help make things easier for you in this transition. Let us know what you're looking for; we can walk you through it or point you to a helpful tutorial.

We're here for you!

S

Saul22601443frm9

Known Participant

Like you care?

Seems like they do not care about their customers.

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Saul22601443frm9

Known Participant

The new application has been forced upon users, and it is highly unsatisfactory.
It no longer functions offline, and old designs cannot be used without being converted into a format that makes no sense.
Projects now take approximately five seconds to load, whereas tasks that previously required just one click now take five.
Adobe consistently mishandles updates and changes, despite claiming for years that they listen feedback. However, they not genuinely consider or implement user feedback. For years, we have expressed dissatisfaction with this new app, and now it has been imposed on everyone.

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perfect_perspective8493

Participant

I used to use the older version of adobe express on my phone, every day. It was easy for me to use as I did the same things on it every day. But now, it's been changed to a new version which I don't want!!! How can I get the old one back?

chaimaa.7

Community Manager

Hello @perfect_perspective8493, thank you for your message. We understand how frustrating it can be when a familiar experience changes, especially when it’s part of your daily workflow. As of May 2025, Adobe Express was updated to a new version with enhanced features and improved performance. Unfortunately, it's not possible to revert to the previous version once the app has been updated.

However, we’re here to support you as you get used to the new experience. If there are specific features or workflows you miss, we’d love to hear them—your feedback helps us improve.

Thanks again for your continued support of Adobe Express,

Chaimaa

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Shabalala1847

Participant

Hi, I real need the old version of Adobe Express, I do not like the new one. I like that simple old version of Adobe Express.

Kindly assist

Glenn 8675309

Legend

That's not possible. You are simply out of luck.

I

IronFistRebel

Participant

The new Adobe Express app is a piece of crap. I have spent over a year building building a branding image on my YouTube channel and you eliminated the font… The layout is horrible. It's full All kinds of stuff that I don't use. And none of my legacy icons that I have created come in properly because the font has been eliminated.

It confusing to use, I can't find things that were easily laid out before. You have completely laid a huge turd with this one. Bring back the old app. It was much better.

Your attempts to improve have made it a piece of garbage

Why can't we just leave alone?

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dawn_6242

Participant

Ditto! I have been using the Awesome OLD app for awhile for my youtube channel. It was user friendly and very easy to use. The NEW UPGRADED version is TOTAL GARBAGE! It's NOT user friendly by any means and the it's just AWFUL in EVERY SINGLE WAY possible. The NEW APP should be what you get if you pay for it. GIVE US THE OLD APP BACK FOR FREE USERS! I don't care if you never update the old app. Just leave it just the way it is, perfect. PLEASE BRING THE OLD APP BACK! HECK I'd pay to have the old app back. I'm going to have to find a new image creator because the NEW APP IS UNUSABLE.

D

dawn_6242

Participant

I just want to say finally the New App is a total effing NIGHTMARE. OK I'm done.

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