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Participant
April 13, 2024
Answered

Adobe Express Not Loading 2024 SOLVED

  • April 13, 2024
  • 21 replies
  • 30753 views

I'd been using Adobe Express sparingly for a few years since release but more regularly over the last 12 months.

 

A few months ago I began experiencing an issue with Adobe Express not loading on my web browser and had to use the mobile app while I investigated with limited success on my laptop. There were a few closed discussions with answers that had been upvoted but none of which gave me lasting results. In fact, I began trying different web browsers successfuly but one-by-one each of them fell victim to this new incurable curse. What's more frustrating is I was able to have success with a freshly installed browser for a day or two but without warning or reason the browser stopped working. To date my most successful solve was to use an "Adobe Express App" from the Windows Store but it just seemed like a Chrome port and today it failed to work as well as all my web browsers.

 

Also today, I went back to some closed discussions and tried some of their answers and this is what seemed to work for me.

 

1. Restart network connection

2. Wait 1 minute

3. Reload Aobe Express and fail

4. get frustrated and mash the Refresh button 10x or more

5. Problem solved on all browsers and windows app

 

You're Welcome! I hope this calulated approach helps someone else in need.

 

But seriously, why is this still a bug? Am I the only one still experiencing this?

 

Current specs: Windows 11 Laptop - Intel i9 12th gen - Nvidia RTX 3080ti (laptop) - 64gb DDR5, Google Chrome Version 123.0.6312.122 (Official Build) (64-bit)

Correct answer David__B

This support article also has many common solutions that may help
Unable to open Adobe Express on desktop

21 replies

DallasBear
Participant
April 13, 2024

Same.  No "Home" anymore.  What's up?  Clearered catch, data, and reloaded many times, No joy. 

jang13379241
Participant
April 13, 2024

Same problem. No 'home', and if I upload anything and try to resize it for a social media site there's no 'resize' menu. It's blank as well. I've tried the cache clearing, different browsers, turning graphics acceleration on and off, firewall on and off, incognito mode...nothing helps. I reported as a bug. I use Express often, but will unsub soon if this keeps up.