Known Participant

Question

Adobe Express projects not accessible after some time

Forum|Forum|4 months ago
May 21, 2026
28 replies
258 views

I created some project some months ago with Adobe Express (websites). Recently I wanted to review these for updates, but nothing could be found in my projects list anymore. Also the hyperlinks I archived seemed not to be active any longer. I have a premium subscription which gave me access to Adobe continuously. So the volatility of these projects is a mystery for me. How can I recover or reactivate the links to these ? Or should Adobe intervene ?

M

Mystic_Gazelleea61

Participant

I’ve had similar issues with old projects disappearing, so I’d definitely check with Adobe support before assuming they’re gone. It’s a bit like keeping track of different Bed Sizes, you expect each one to stay organized and easy to find.

moderator removed link

Pieter329832029knkAuthor

Known Participant

I did not receive any further news since some weeks related to my issue of lost projects in adobe express and on which I have sent you a HAR file already. Please let me know if this is a dead end story or if I can expect some more follow-up ?

kohesion

Inspiring

It appears my projects have magically and mysteriously returned! 💃

Kind regards, Dani

Tarun Saini

Community Manager

Hi @kohesion,

Thanks for letting us know. We’re glad you can now see all your projects. Feel free to reach out when you see any issues while using the app.

Regards,

Tarun

Pieter329832029knkAuthor

Known Participant

In the all projects I had for sure some, approx. 10 and in the shared projects hardly two or three (or even none).

Tarun Saini

Community Manager

Hi @Pieter329832029knk,

Could you please share an example of the project you're referring to? It would help if you could include the project name and the link that’s no longer working for you.

Regards,

Tarun

Pieter329832029knkAuthor

Known Participant

Hello, I think I already sent you similar information, but here some more. I do not rmemember however the project names exactly !

1/ project name should probably contain ‘Creatief Labo’ an had link https://new.express.adobe.com/webpage/l9BLXNpt1f47E

2/ Same for following : Actie https://new.express.adobe.com/webpage/pB2TP4h9bZDiH

3/ And a third one : Natuur https://new.express.adobe.com/webpage/aq1CiVEJPMrmN

4/ And a final one : Boek https://new.express.adobe.com/webpage/rD4P5fFV0oYAU

Additionally : did you receive my HAR-file well ?

Pieter

Pieter329832029knkAuthor

Known Participant

I cannot help. A similar issue Adobe Express is under investigation with myself. So W8&C.

Pieter329832029knkAuthor

Known Participant

Please let me know the attachment reached you correctly. If possible for me or wanted by you, it can be trashed if no further purpose on use exists.

Pieter329832029knkAuthor

Known Participant

here it comes.

Pieter329832029knkAuthor

Known Participant

Here it comes I hope...

Hatta_KK

Participant

Hello,

For about a week now, I have been unable to access the "Projects" section in Adobe Express.

Symptoms: The Projects section fails to load. However, I can still access individual files if I open them via the "Recent files" section on the dashboard.
Devices and OS tested:
- PC (Windows 11) – tested in up-to-date Google Chrome and Microsoft Edge, including Incognito/Private windows.
- Mobile phone (latest Android version) – via the Adobe Express app.
- Tablet (Android) – via the Adobe Express app.
Troubleshooting already done: I have cleared cache and cookies, restarted the applications, and rebooted all devices. The issue persists everywhere.