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Participant
September 3, 2025
질문

Cannot download file in Adobe Express due to Licensing issue but won't tell me which asset

  • September 3, 2025
  • 1 답변
  • 204 조회

1 답변

kglad
Community Expert
Community Expert
September 3, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop bugs">
Adobe Employee
September 4, 2025

Hi @defaultbazwpa0hswln 

 

Sorry for the incovenience. Based on the logs associated with your account, the licensing issue relates to an asset that looks like

It had been removed from the Stock library due to licensing issues. You will have to replace or delete it, in order to be able to download.

 

Thanks

Abhi G

 

Amitej S
Community Manager
Community Manager
September 11, 2025

I did not get the email... 


Hi @defaultbazwpa0hswln, you can access the community private messages by clicking on the mailbox in the top right corner of the community page. 

Thanks!