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michelle365
Participant
February 9, 2026

Caption Issues in Adobe Express

  • February 9, 2026
  • 1 reply
  • 51 views

Caption Issues in Adobe Express

Having issues with auto-generated captions In Adobe Express it's randomly jumping position. A single line shifts higher or lower despite consistent settings . The caption tool fails to maintain uniform alignment for all generated text blocks.

    1 reply

    Stan Jones
    Community Expert
    Community Expert
    February 9, 2026

    @michelle365,

    Your post may get moved, or repost in this forum:

    https://community.adobe.com/p/express

     

    @Sameer K

    Please move this post.

    Stan

    michelle365
    Participant
    February 10, 2026

    I’m experiencing this issue after uploading the video using the Caption Video quick action on the Adobe Firefly page as well as in Adobe Express. I’m working in Google Chrome and have tried multiple caption styles, but there is always at least one caption that becomes misaligned.

    When I attempt to correct the misalignment, it causes the other captions to shift out of alignment.

    I haven’t tried clearing my cache yet, but I will do that next. I’m willing to try anything that will help me deliver this project to my client on time.

    Adobe Employee
    February 11, 2026

    Hi Michelle! Sorry that you are having problems with this. Does your video have one or more faces in it? The caption service has a feature where it moves the captions in order to avoid overlapping with human faces, and so I’m wondering if that is what’s causing the behavior you are seeing. Let me know.