Unable to download progress bar not moving - July 29-31; August 4-5, 2024

Forum|Forum|1 year ago
April 27, 2024
169 replies
80215 views

I need to download my video. The pop ups loads but the progress bar is not moving. I have download file in the past and I try logging out and clearing my cache.

Correct answer droopydog500

The major issue with Adobe Express as shown on the Adobe status page on July 31 has been closed:

You can subscribe to the alerts on the Adobe status page to get emailed updates.

See: https://status.adobe.com/

If you are still experiencing Adobe Express performance problems, please feel free to reply to this thread.

droopy

Show previous replies

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ramelendez

Participating Frequently

I couldn't download long videos (1 hour) in Adobe Express, but I found the solution and it's better to use Adobe Premier Rush to edit the videos, it's better because it has a desktop application (the Adobe Express one uses the browser and support told me that it has problems at the moment). The good news is that Adobe Premier Rush is included in the Adobe Express subscription as you can see at: https://www.adobe.com/la/creativecloud/video/compare-plans.html?promoid=H822XQ7V&mv=other

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mark_7795

Participant

Im having the same issue, ive tried two different laptops, wifi and har wired, ive tried download, share on google drive and dropbox, cleared cache, and it will get so far and freeze. Ive even tried the app on my phone and thats the same.

Whats going on!

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default39065886ync1qg

Participant

Hi,

I am still getting the same problem on both the mobile app and the web version. Have cleared cookies and cache but no success.
Any solution greatly appreciated, thanks.

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ramelendez

Participating Frequently

Today, Wednesday, August 7, the problem continues.

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DEANNA39009774zz5a

Participant

I also cannot download a video as an mp4.

I have cleared cache/history, restarted computer, removed/replaced content, removed transitions, etc. This has been occuring for two days.

D

DEANNA39009774zz5a

Participant

I have now also cleared my cach/history and restarted my computer upon starting work for the past two days and I still cannot download two versions I have of this video.

D

default37707813h7yof5

Participant

I go to download the video to show for a meeting this Wednesday and it keeps giving me the pop up of failed asset but there is no notification on any of the images that are used in the video that tell me what specifics they are.