Participant

Answered

Unable to download progress bar not moving - July 29-31; August 4-5, 2024

Forum|Forum|1 year ago
April 27, 2024
169 replies
80215 views

I need to download my video. The pop ups loads but the progress bar is not moving. I have download file in the past and I try logging out and clearing my cache.

Correct answer droopydog500

The major issue with Adobe Express as shown on the Adobe status page on July 31 has been closed:

You can subscribe to the alerts on the Adobe status page to get emailed updates.

See: https://status.adobe.com/

If you are still experiencing Adobe Express performance problems, please feel free to reply to this thread.

droopy

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A

Annelise34529843hzsg

Participant

Hi there, I'm still having this issue as well. I had it all last week, then randomly got one video to download (don't ask me how, I still have no clue... maybe luck?) and nothing since then will download. It's frustrating because my deadline for a project is tomorrow and nothing will download. Even started up Premium to see if that would help and it doesn't...

Participant

Participant

Aug 1: I'm not able to download video. I also tried clearing my cache, logging in and out, and restarting my computer.

D

Dylan38931282zu6l

Participant

The download worked on August 1, 2024

D

Dylan38931282zu6l

Participant

I am having the same issue, nothing will download.

N

Northwest29778056nk7l

Known Participant

this is a debacle, Adobe owe us a refund for this month.

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defaultnf18d8snriqd

Participating Frequently

These problems are still occuring as at 1 August - it still hasn't been solved - this is causing me severe problems

N

Northwest29778056nk7l

Known Participant

@Tarun Saini @Amitej S still an issue for me also. You closed my bug by combining with a larger post when its not resolved.

A

Abhi.G @ ADBE

Adobe Employee

@Northwest29778056nk7l

Sorry for the incorrect merge. Let's use https://community.adobe.com/t5/adobe-express-bugs/severe-performance-issues-in-editing-webpages-in-express/idc-p/14772457 for follow up.

Abhi G

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default38917917t6jw9m

Participant

HEY. I CANNOT DOWNLOAD MY WORK

Amitej S

Community Manager

Hi Everyone!!

We want to inform you all that the outage causing download issues is resolved. You can check the status here: https://status.adobe.com/products/503465.

Try clearing your cache and cookies, then attempt downloading projects in Adobe Express again. Let us know if you continue to experience issues.

Thanks!

Amitej

A

Ashley38256769jg4d

Participant

I'm still having issues downloading my designs as PDFs - stuck at 90%.

D

default38915016pf5ukd

Participant

Tá dando erro ao confirmar o amigo para editar video

A

Apt38900181n85z

Participant

Greetings, I have encountered an issue while trying to export my video project. The video is pending in "Saving...". I cleared the cache for the last 24h, tried from another browser and even from mobile app and got the same result.

D

default38910681l0et8m

Participant

The hyperlinks I've attached are not accessible by third party viewers. You're causing me to lose potential jobs

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