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Participant
Dec 14, 2021 6:46 AM UTC
Question

Unable to edit my previous projects since switching to Creative Cloud

Here is the error message I get. Thank you for your help!

 

URL: https://express.adobe.com/sp/design/page/urn:aaid:sc:EU:695e20ae-0acb-4582-897a-f2b695e86612

AdobeId: 896E55FC5F7826360A495C90@AdobeID

Time: Tue Dec 14 2021 07:37:09 GMT+0100 (Central European Standard Time)

Error: AdobeDCXError: [NETWORK_ERROR] Error downloading an asset

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3 replies

Community Manager
Dec 14, 2021 12:10 PM UTC

Hi Catherine, Sorry for this. See: Troubleshooting: Previous Projects not opening in Creative Cloud Express - Let us know if this helps. Thanks, Saquib

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Participant
Dec 14, 2021 9:08 AM UTC

Same problem here:(

 

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Participant
Dec 14, 2021 8:07 AM UTC

I have the same problem! Happy for any help!

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