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Randune23
Randune23
Inspiring
March 24, 2025
Answered

Where did all my old designs go???

  • March 24, 2025
  • 1 reply
  • 696 views

I've been using Adobe Express for years (since it first came out) and the only files that are in "YOUR STUFF" are from last year.  I know I have been using Adobe Express since I created my YouTube channel in 2020 b/c I use only Express to create thumbnails for my videos.  So what happened to all of my old designs???

 

WHERE'S ALL MY OLD FILES???  WHERE DID THEY GO???

 

I cannot wait for Adobe's answer...

 

Randy

Correct answer Abhi.G @ ADBE

Still waiting on what to do with my old files or if Adobe will eventually transfer them to my new AE account???

 

Randy


Hi @Randune23 

 

This old post of mine outlines the logic for whether files were automatically moved when the new version was launched: https://community.adobe.com/t5/adobe-express-discussions/old-express-files-gone/m-p/14016699#M10937

 

For users whose files were not automatically migrated, this will presumably happen when the old version of Express is discontinued. But you can always manually migrate them now, individually or in bulk, as described on this page: https://helpx.adobe.com/express/troubleshoot/file-conversion-issues/locate-prior-files.html

 

Hope this helps

Abhi G

1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
March 24, 2025

Hey @Randune23, Thanks for posting on our Adobe Express Community! We understand the frustration of losing the older files.

This shouldn't be happening. When did you discover the older files missing under the 'Your Stuff' section? Did you see any 'Migrate files' banner on your Adobe Express app? Do you use the Mobile app, and are your files visible there? Please let us know if you're able to see your older files here- https://adobe.ly/4j2VRHD or https://adobe.ly/4hDnaHi

 

And if you see a blue tile (see attached screenshot) 

 

 

I'd also suggest you go through the following:

 

 
Do let us know about your observations!
 
Thanks,
Amitej
Randune23
Randune23Author
Inspiring
March 24, 2025

Nope, I don't see that cool box.  However, I do remember seeing it in the past.  I am using the Desktop version and cannot find my old files on my main page.

 

I checked the three file folders (Uploads, [Originals], and Old Shared Files) and there's none of my past files.

 

I clicked on the first link and it took me to the exact same screen shot posted above.  However, when I clicked on the 2nd link it took me to a different page and there they all are.

 

So now what do I do?  The banner has me a little confused. 

Will Adobe eventually move them to the new Adobe Express platform?  Or what happens if I move them to the new Adobe Express????

 

Randy

Randune23
Randune23Author
Inspiring
April 1, 2025

Still waiting on what to do with my old files or if Adobe will eventually transfer them to my new AE account???

 

Randy

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