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Participant
March 1, 2023
Question

Why is Adobe Express slow and why does it lag?

  • March 1, 2023
  • 32 replies
  • 28295 views

Everytime I work on Adobe Express I have issues with the server lagging or being extremely slow!!!

 

Adobe Express has major issues how slow the site is I honestly do not know how it has not been addressed yet. Simple tasks like changing tools causes to server to slow and you end up waiting minutes for it to load. Most of the time you end up reloading the website and often lose work.

 

Zooming is my biggest problem with this site. When you zoom it glitches and causes a duplicate of your work to appear and you are forced to reload the webiste, EVERYTIME. When working you are constantly zooming in and out to see details and then the full scale again so this makes it nearly impossible to use the site. 

 

I really love do love Adobe Express for its simplicity and yet still being able to produce quality graphics and creatives. The ongoing problems with the site however have made me utilize it less and less. When I do I usually end up disappointed or frustrated midway and switch over to Photoshop or Illustrator. 

 

Hopeyfully they can figure out a solution to finally resolve the issue. Sadly I will be done using it until then.

32 replies

Participant
March 31, 2023

I don't have any solutions, just here to agree with you and hope they pay attention. I also use Canva which does the same things and is MUCH faster. 

Participant
November 17, 2023

About to start using Canva. Besides the lag, if you have Adobe Pro it claims you have premium and can use premium/crown photos which you can't and the reps basically tell you to buy a Creative Cloud account and go pound sand. Canceling my subscription ASAP.

Myra Ferguson
Community Expert
Community Expert
March 4, 2023

You might try closing other browser tabs while you're using Adobe Express.

Participating Frequently
November 6, 2023

Sorry, but this issue has nothing to do with the browser windows. Even with one browser window, it is just buggy. Besides I run it on a very powerful machine.