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G
Grimoire5E15
Participant
January 31, 2025
Question

WHY Must you KEEP touching your products?

  • January 31, 2025
  • 26 replies
  • 8006 views

Buttons are constantly going missing,

now the media button vanished, 

Changes to software,

 

LEAVE THE SOFTWARE ALONE, IT'S MAKING YOU MONEY, ISN'T IT?

Please stop touching it. Our design team is struggling with adobe because of this, PLEASE STOP. It works, don't touch it, invest something new with that software engineering budget, stop touching stuff. 

 

Sincerely,

Infuriated Adobe Express Customer. 

    26 replies

    Show previous replies
    C
    crisagatie
    Participating Frequently
    March 13, 2025

    Hi, David,

     

    Can you tell me why is Adobe changing the Express interface every couple of days? Do they think it's funny to search for your functions every time because someone though to make "a contribution" to justify their paycheck? It's a mess, and makes me lose too much time. Things that were just a click away are now tucked behind menus and you have to learn this everytime something changes. Ditching Adobe Express precisely for this reason, I don't need a productivity app to change interface every couple of days. 

      M
      Community Manager
      mahmoud_5524Community Manager
      Community Manager
      March 13, 2025

      Hi @crisagatie,

       

      I understand your concerns and appreciate your feedback. Adobe Express has been updated to include various new features designed to enhance your creative experience. These updates include advanced social media tools, video creation capabilities, and AI-powered features that can help streamline your workflow and boost productivity.

      The new version aims to provide a more comprehensive suite of tools for content creation, making it easier to produce high-quality visuals and videos. If you need assistance navigating the new features or have specific questions, I'm here to help!

      Please feel free to let me know what you need, and I'll do my best to help you.

       

      Best Regards


      ^MM

      C
      crisagatie
      Participating Frequently
      March 13, 2025

      None of which justify changes in the workflow. Having everything at one click in the left ribbon and then moving them inside hidden menus is unproductive. Even less productive is changing said menus every couple of days. These kinds of interface changes should not happen more than once a year. As you see, nobody is happy with the new interface, nobody likes your changes. This level of disconnect with your users for no good reason is insane. Rest assured, I found an alternative, god help it would not be infested by the same urge to change things just for the sake of change. I'm sure others have also had enough of your changes and are looking for alternatives. I see it on Reddit and other communities.

        M
        Michelle Knig299759207p2a
        Participant
        March 13, 2025

        Agreed, its infuriating. Elements button vanished this morning. It wasn't broke, why keep moving ths stuff! Just give us what we want - spell check!

          Tarun Saini
          Community Manager
          Tarun SainiCommunity Manager
          Community Manager
          March 13, 2025

          Hi 

          @Michelle Knig299759207p2a

           

          Thanks for reaching out! We're sorry to hear about this. Could you share a screenshot of the issue? Which platform are you using? Is it desktop or mobile? 

           

          We're here to help, just need some info.

           

          Regards,

          Tarun

          M
          MH GBP
          Participating Frequently
          March 10, 2025

          There doesnt seem to be a way for me to edit my post, so i'd like to add today's update:

          As of today, there are no quick buttons on the left to acces design elements, photos, or text. Now you have to first click "add" and then hover dropdown menus to select what you're looking for.  This is so insane. Why are we continuing to make this application so miserable to use??

           

            Amitej S
            Community Manager
            Amitej SCommunity Manager
            Community Manager
            March 11, 2025

            Hey @MHolfordGBP, Are you still getting the UI you shared in the screenshot? For me, as of now, I'm getting this UI (see attached screenshot)

             

              M
              MH GBP
              Participating Frequently
              March 11, 2025

              Thankfully, it seems as if this has gone back to normal as mine reverted to the same as what your screenshot shows around 12 PM for me. 

                D
                defaultdltcw6bfamfz
                Participant
                March 10, 2025

                What happened to the grid feature? 

                 

                You already replaced the old collage feature and made it way less useful with the newer grid feature, and now even that's gone? 

                  Amitej S
                  Community Manager
                  Amitej SCommunity Manager
                  Community Manager
                  March 10, 2025

                  Hey @defaultdltcw6bfamfz, Welcome to our Adobe Express Community!! 

                   

                  The grid/collage feature is still available in Adobe Express. Within the app it is termed as GRIDS, you can click on the '+' icon to find them with some other options (please refer to the screenshot)

                   

                   

                  Let us know, if you still are unable to find it.

                   

                  Best,

                  Amitej

                  M
                  MrDax79
                  Participant
                  March 19, 2025

                  Please stop moving things!

                    C
                    crisagatie
                    Participating Frequently
                    February 12, 2025
                    every.single.week you change something in the interface that is completely unnecessary, making people look for options instead of working. this is worse than supermarket merchandise positioning. [abuse removed]
                      W
                      whiteisland
                      Participant
                      January 31, 2025

                      Will be deleting my account.. Let me know if you go back to the old version.
                      These AI updates are rediculous, unworkable and badly designed

                        Amitej S
                        Community Manager
                        Amitej SCommunity Manager
                        Community Manager
                        March 14, 2025

                        Hey @whiteisland, We understand your frustration with the recent changes. Unfortunately, reverting to older version of Adobe Express won't be possible.  However, our teams are working on making Adobe Express more stable and faster and addressing performance issues. 

                         

                        You may also want to refer to this post: Adobe Express Mobile: Important updates & device requirement changes

                         

                        Thanks,

                        Amitej

                        D
                        defaultxjbhf7n0h68n
                        Participant
                        March 14, 2025

                        I think I speak for a large number of clients when I say that you are not correctly identifying the core issue. The issue, as I see it, is that your updates are making work more difficult. You are burying frequently used features like "replace image." You make it more difficult to manipulate text for no apaprent reason. We don't want text manipulation buried in several layers of menus....we want it front and center and accessible. 

                        I have been a believer in Adobe products for more than twenty years. However, your "innovation" for the sake of having something to put in your monthly releases is exhausting and making the Adobe Express product less useful.  

                        Performance is not MY primary issue. - it is the intuitive nature of the workflow. 

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