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7 replies

Taylor Lynch
Taylor Lynch
Participant
June 4, 2024

I believe this has been solved! In the account settings, you can now see a recipient groups option under address book and this seems to be working for me! 

    S
    StaceyWB
    Participating Frequently
    July 25, 2023

    I'm uncertain why this isn't a feature, yet. Is it on the roadmap?

      Meenakshi_Negi
      Meenakshi_Negi
      Legend
      July 31, 2023

      Hi StaceyWB,

       

      Thank you for reaching out.

       

      We do not have the information if this is included in the roadmap for future updates. However, you may share your suggestion with the team on this via the following page: https://adobesign.uservoice.com/forums/21617-acrobat-sign-general. 

       

      Thanks,

      Meenakshi

      Taylor Lynch
      Taylor Lynch
      Participant
      March 20, 2023

      Seeing if there is an update to this request. I am not sure why groups don't save, but individual users do. This would be VERY helpful. I use the same recipient groups almost daily. 

        P
        Pieke24687135x0f6
        Participant
        April 11, 2023

        Already an update to this request?

          K
          Kevin21971107u4dn
          Participant
          June 21, 2022

          Is there an update to this request?

            R
            Rodney5FBA
            Participant
            April 1, 2022

            Hi

            Any update on this simple requirement?

              D
              defaulte4kcetmum9cd
              Participant
              April 30, 2021

              I spent some time searching for this option as well and it is such a simple concept but doesn't appear to be a feature.  I'm not sure why?  Having to entered a long list of receipients everytime I complete a form to send in Adobe Sign is cumbersome.  You should be able to easily save a reciepient or distribution list.

                C
                Adobe Employee
                CSM_Shannon
                Adobe Employee
                April 30, 2020

                Hi, 

                 

                If you are using the Adobe Sign Business or Enterprise plans you can save recipient groups by using the custom Workflow Designer. Here is how to create a recipient group using Workflow Designer allowing you to have this as a repeatable process - https://helpx.adobe.com/sign/kb/how-to-enable-recipient-group-option-in-workflow-designer-adobe-sign.html

                 

                For your convenience, here are the different Adobe Sign plans and included features - https://acrobat.adobe.com/us/en/sign/pricing/plans.html?promoid=65FN7V4N&mv=other

                 

                Be well, 

                 

                ~Shannon

                A
                AT.PolarAuthor
                Participant
                May 1, 2020

                Hi Shannon,

                 

                I have tried this already. I sent a document to a test group and gave it a name. When i try to send a second document i type in the group name and then try to send and it says the group does not include any recipients.

                 

                Thanks,

                Alex

                C
                Adobe Employee
                CSM_Shannon
                Adobe Employee
                May 4, 2020

                Hi Alex, 

                 

                I hope you are well. I tested this myself and contacted customer support. At this time, by design, you can enter only one email address when creating a recipient group in a custom workflow. The other emails that are part of that group will need to be added at the workflow send page. 

                 

                Thank you and have a nice day, 

                Shannon 

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