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Katie280117889rmy
Participant
January 19, 2023
Question

Access Sign documents after licence is removed

  • January 19, 2023
  • 1 reply
  • 627 views

Hi,

My colleague has left the business and I removed his licence from our Adobe Sign account, but I need to access the signed documents he had under his account.  I haven't deleted him as a user on the account yet, but he now has no Sign licence.  As account admin, can I get to the documents he processed through Sign?

Thanks

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1 reply

mariahweyne
mariahweyne
Inspiring
January 19, 2023

You have to have Acrobat Sign Account and Privacy Admin assigned to your user in the admin console.

In Adobe Sign, search for PRIVACY in the account tab. Type the email address of the collegue.  All the agreements processed by the collegue will appear there. 

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