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July 20, 2020
Question

Account Deactivated but Still exists

  • July 20, 2020
  • 0 replies
  • 173 views

I am trying to migrate from my univeristy account to a personal account. I deleted my old personal account to free up the email accosiated with it. However, when I try to migrate and create new personal account, it says email alreday in use! I am trying to resign in to the personal account with the in use email to delete it for good, it says this account is deactivated. 

Basically, trying to create new personal account with my email in order to migrate work from university account, I can't because the email is already connected to a deactivated adobe personal account that I am trying to delete and can't seem to. Help please.

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