Account, Payment & Plan, Change Region

Question

Hello,My Creative Cloud subscription expired because my payment failed. My Adobe account is currently set to Italy, but I need to change my account country to Greece because my billing address and payment method (Revolut) are in Greece. I also have a Lightroom cloud library that I don't want to lose by creating a new account.Can an Adobe employee help me change my account country from Italy to Greece?Thank you.

Jeff_A_Wright · Answer

Thank you for posting, Alex.Congratulations on your recent move! I apologize for the problems you have encountered managing your subscription.Please click on https://adobe.ly/44Y2yWu to speak with a member of our team who can help you update your payment method and country associated with your account.I don't see any records of any previous attempts to each us, Alex, so use a different device if you are unable to contact anyone at https://adobe.ly/44Y2yWu.For more information about switching the country associated with your account, see https://adobe.ly/4vXg5s6.Please update this public discussion thread if you have any additional questions. ^JW

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