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nevervhoodo
Participant
August 24, 2016
Question

Acrobat DC won't save russian cyrillic font

  • August 24, 2016
  • 1 reply
  • 2064 views

I can see and edit Russian text in the PDF form using Acrobat DC. But after sending the form for Signature, the program creates an error as I can not see the Russian text. I have the same issue in my Adobe Sign - Manage - View and in the file received by e-mail.  I have Windows 10.

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1 reply

MichaelKazlow
Legend
August 24, 2016

As you are using Acrobat DC (Pro or Standard) can you check to see if the font is embedded in to the PDF file? Is it embedded as a font subset or the entire font?

nevervhoodo
Participant
August 25, 2016

I have Standard Acrobat DC with Adobe Sign annual plan.

Here are fonts properties of my PDF BEFORE signing:

And AFTER signing:

MichaelKazlow
Legend
August 27, 2016

You might try to embed the entire font, not font subsets, but I am not hopeful that it will work.