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nevervhoodo
Participant
Aug 24, 2016 11:23 AM UTC
Question

Acrobat DC won't save russian cyrillic font

I can see and edit Russian text in the PDF form using Acrobat DC. But after sending the form for Signature, the program creates an error as I can not see the Russian text. I have the same issue in my Adobe Sign - Manage - View and in the file received by e-mail.  I have Windows 10.

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5 replies

MichaelKazlow
Legend
Aug 24, 2016 7:52 PM UTC

As you are using Acrobat DC (Pro or Standard) can you check to see if the font is embedded in to the PDF file? Is it embedded as a font subset or the entire font?

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nevervhoodo
Participant
Aug 25, 2016 9:13 AM UTC

I have Standard Acrobat DC with Adobe Sign annual plan.

Here are fonts properties of my PDF BEFORE signing:

And AFTER signing:

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MichaelKazlow
Legend
Aug 27, 2016 12:23 AM UTC

You might try to embed the entire font, not font subsets, but I am not hopeful that it will work.

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