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Participant
August 28, 2023
Answered

Acrobat Pro - Request e-signatures signature field for Digital Signature is not available

  • August 28, 2023
  • 1 reply
  • 2638 views

Dear


My organization wants to start using digital signatures. We can already sign with a digital signature with the 'Add certificate' tool. I'm also testing the 'Request e-signatures' tool within my Adobe Acrobat Pro subscription. Now I'm running in to the issue that some options are missing that I have seen available in  screenshots and in Adobe documentation. In the 'Prepare' step you normally have the option to add 'Digital Signature' under signature fields, but I am however limited to the options 'Initials' or 'E-signature' both in the desktop version and in the web version.

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Correct answer mariahweyne

Check the settings. But be advised that some features you might have seen are not available for Acrobat Pro. They might have been for Sign for Enterprise or Business.

 

1 reply

mariahweyne
mariahweyneCorrect answer
Inspiring
August 28, 2023

Check the settings. But be advised that some features you might have seen are not available for Acrobat Pro. They might have been for Sign for Enterprise or Business.

 

Participant
September 5, 2023

I looked futher into it and indeed the option for Digital Signatures is only available with Acrobat Sign for Enterprise or Business and is not inluded in Acrobat Pro.