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Participant
September 28, 2026
Question

Acrobat Sign Developer Edition activation email not received

  • September 28, 2026
  • 1 reply
  • 5 views

Hello,

I registered for an Acrobat Sign Developer Edition account using a new email address that had never been used with Adobe or Acrobat Sign before.

The Developer Edition registration form was submitted successfully and displayed a message saying that I would receive an email with a link to my new developer account in approximately 30 minutes. However, I never received that email, including in my spam/junk folder.

I have now successfully created and verified the Adobe ID associated with that email address. However, when I sign in, I only have access to the standard free Acrobat account and I do not have access to Acrobat Sign Developer Edition or the API application options.

I need Developer Edition access to develop and test an internal integration using the Acrobat Sign REST API.

Could an Adobe Community Manager please check whether my Developer Edition account provisioning is pending or stuck and help activate it?

I can provide the email address used for registration via private message if needed.

Thank you.

    1 reply

    Meenakshi Negi
    Community Manager
    Community Manager
    September 28, 2026

    Hi Bubbly_Solace6759,


    Thank you for reaching out, and sorry for the trouble caused. 

    Could you please share the email address you used to register the Developer Edition in a private message? We will check the account and share the correct information. 


    Thanks,

    Meenakshi