Participant

Question

Acrobat Sign - Error Message

Acrobat Sign

Unable to send documents for signing

Error message you are not authorised to send documents for signatures

Anyone able to assist

Thanks

This topic has been closed for replies.

Community Manager

Thank you for reaching out.

Acrobat premium is for mobile applications, and it does not have the Acrobat Sign plan included.

To know what is included in an Acrobat Premium subscription, please refer to the following help document: https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#subscribe-to-services.

Hope the information helps.

Let us know if you have any questions.

Thanks,

Meenakshi

Community Expert

[Moderator moved from Using the Community forums to Acrobat Sign.]

Are you on an Enterprise/Teams plan? Has your IT dept Admin given you access to Acrobat Sign?

You might try these steps:

Hope that helps.

Nancy O'Shea— Product User & Community Expert

Participant

Hi Nancy,

Thanks for getting back.

I have Adobe Acrobat Premium on IOS via the App subscription.

And Acrobat Sign on IOS App.

Would the Premium subscription cover both Apps.

Thanks

Sign up