Acrobat Sign Power Automate Completion Trigger Bug

Question

I have an agreement which goes out to 4 Signers, each Signer must Sign at least one required Signture box.
This works perfectly.
If a Signer does not sign one of the non required Signature boxes, even though they have signed the required Signature box, the agreement passes on to the subsequent signers and gets them to sign their copies as part of the normal process and even shows that all Signers have signed the agreement in the Activity logs, but the Recipients only shows as 3 completed and the Completed trigger does not happen in Power Automate.

Meenakshi_Negi · Answer

Hi Brahim Stewart - Dev,

Thank you for reaching out, and sorry about the delay in response.

Please try refreshing and wait for some time. If the issue still occurs, the experts can best answer it.

We have checked that you are using the Acrobat Sign Developer service, so we are moving this thread to the Acrobat Sign Developer board for visibility. With the developer account, you may also contact the pre-sales team. They will be able to provide you the pre-sales technical assistance and share the correct information. Please refer to the following link to contact them: https://adobe.ly/4b7xPZ1. You may use the Contact Us button for Adobe Sign Solutions under the team tab.

Thanks,

Meenakshi

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