Add Recipient Group

Question

I don’t see the option “Add Recipient Group” on Send tab and I dont have an option of "Send Settings" in Acccount Settng to enable recipient group. Please advise.

Meenakshi_Negi · Accepted Answer

Hi Joanna5C18,

Thank you for reaching out.

The feature is included with the Acrobat Sign Enterprise plan. We checked that you have an Acrobat Sign individual plan. For more information, please refer to the following page: https://adobe.ly/3YwU6ue. Go to the Business tab and check the information under Acrobat Solutions.

To know about the recipient groups, refer to the following help document: https://adobe.ly/42tPCpz.

Let us know if you have any questions.

Thanks,

Meenakshi

Meenakshi_Negi · Answer

Hi eraqq,

Thank you for reaching out.

We have checked your account and see that you have a Creative Cloud All Apps subscription which includes Acrobat Sign individual plan. The feature is not included in this plan.

Hope the information helps.

Thanks,

Meenakshi

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