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Participant
February 24, 2021
Question

Adding a "Received" stamp to a signed Adobe Sign document

  • February 24, 2021
  • 1 reply
  • 531 views

My company sends legal documents to our clients to sign using Adobe Sign. We then file the signed documents with government agencies via e-mail. We would like the agencies to send a copy of the document back to us with a digital stamp on it, showing the date received. Can Adobe Sign be configured to allow digital stamps like that? 

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1 reply

Meenakshi_Negi
Legend
February 26, 2021

Hey! 

 

Thank you for reaching out and sorry for the trouble.

 

As you are sending the document after it is signed or filed by the clients, it is not possible to make any changes to that document after that. Once the document is signed and completed, you cannot add any fields on that document or send it for further signature.

 

If you are looking for an option where the recipient can only add the stamp to the document, you may change the recipient's role from the signer to either Acceptor to the Certified Recipient. However, you will need to add the government agencies as the recipient when sending the document for signature for the first time.

If you wish to receive the document first after the signature added so you can check the document and then forward it to a government agency, then you may add your email address as the recipient (approver or delegator).

 

For more information on recipient roles, you may refer to the following help document: https://helpx.adobe.com/sign/using/set-up-signer-approver-roles.html 

 

Let us know if you have any questions.

 

Thanks,

Meenakshi